Patient Satisfaction

Stay updated on Patient Satisfaction trends and industry impact. Healthcare Brew provides the latest news and professional analysis on Patient Satisfaction's role in Patient Experience & Engagement and Direct Care.

Hospital Floor Interior. No people.
Direct Care

What can Yelp reviews reveal about healthcare organizations?

This alternative source of ratings can provide a more unfiltered view into patient dissatisfaction.

Charlotte Hu
Photo of a doctor and nurse looking at a patient chart
Direct Care

Patients trust independent practices more than corporate healthcare chains, survey found

About 60% of respondents who saw an independent provider said they were “extremely satisfied” with their last exam at a noncorporate practice.

Kristine White

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Healthcare Brew covers pharmaceutical developments, health startups, the latest tech, and how it impacts hospitals and providers to keep administrators and providers informed.

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