Welcome back to AI 411, a monthly roundup of AI announcements from across the healthcare industry.
This month, agentic AI voice agents that can answer calls and facilitate back-office tasks, were all over the news. Here’s your September breakdown of health-related AI updates from around the industry.
Abridge. On Sept. 2, Connecticut’s Hartford HealthCare selected Abridge’s ambient clinical intelligence platform for the health system after running a pilot program of the technology. The health system plans to use the company’s clinical documentation program to reduce administrative burden on clinicians.
Assort Health. Agentic AI company Assort Health announced Sept. 30 a $76 million Series B funding round led by Lightspeed Venture Partners, with support from investment companies Felicis, First Round Capital, Chemistry, A*, Liquid2, and Quiet Capital. The company has raised $102 million so far.
Athenahealth. Health software company Athenahealth released the “next generation” of its electronic health record (EHR) platform, athenaClinicals, on Sept. 9. As part of the company’s push to release new AI tools across its portfolio, the EHR will implement personalized diagnosis information for patients and ambient note-taking for clinicians.
HealthEdge. Venture firm Bain Capital announced Sept. 4 the completion of a merger between software companies HealthEdge and UST HealthProof. Bain purchased Boston’s HealthEdge for $2.6 billion plus debts in 2024 and has now purchased UST (financial information was not shared), joining the two companies under the HealthEdge name. Now, the company will establish a “single, end-to-end platform” for claims, payments, and care utilization management using AI, according to a Sept. 4 HealthEdge release.
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Hyro. Agentic AI company Hyro announced a new partnership with California health system Sutter Health Sept. 17. Under the partnership, Hyro’s technology will answer calls and messages to discuss scheduling, prescription management, and billing.
Infinitus. Agentic AI company Infinitus announced a partnership with IBM Consulting on Sept. 18. Together, the two tech companies hope to bring more agentic AI to speciality pharmacies for benefits verification and prior authorization.
SoundHound AI. On Sept. 4, AI voice company SoundHound AI announced a partnership with Ohio-based Primary Health Solutions. Under the agreement, SoundHound’s tool “Denise” will answer calls about appointment scheduling.
UnityAI. Agentic AI company Unity AI announced Sept. 23 an advanced version of its platform for ambulatory settings like radiology, dental, physical therapy, and behavioral health. Similar to other voice agents, its platform supports patient scheduling and patient intake.
Wysa. AI mental health company Wysa acquired physical therapy company Kins on Sept. 30. While the financial information was not disclosed, Wysa will integrate its AI platform into Kins to help make care more accessible.