The prevalence of remote work has come with a rise in worker productivity trackers—intended to make sure employees are actually working rather than, say, making balloon animals with their surgical gloves—and healthcare is no exception. Scoreboards that track various metrics tied to productivity are commonplace in healthcare. In radiology, scoreboards are commonly used to make sure radiologists are keeping up with a slew of metrics, like financial performance, customer satisfaction, and regulatory compliance.

Worker productivity trackers across industries have proven to be controversial, with some employers arguing they help ensure workers are getting their jobs done and that a business is meeting its goals, while others argue trackers hurt morale and are a way for companies to overly micromanage employees. Within the radiology world, there are also differing views on whether scoreboards are helpful or harmful.

Tracking productivity: Eric Rubin, a radiologist in Pennsylvania and chair of the Human Resources Commission for the American College of Radiology—a trade group that represents tens of thousands of radiologists—said he hasn’t heard industry-wide complaints about the use of the scoreboards. But his group, Southeast Radiology, made the decision not to use them, he said, because they have the potential to slow down workers and negatively affect morale.

Raking in the cash? Dawn Harris-McClain, president of consulting firm Accountable Physician Advisors, said that monitoring efficiency and effectiveness can improve medical practices’ profit margins, make sure they’re holding themselves accountable, and benchmark against industry standards. Keep reading here.—MA

Do you work in healthcare or have information about the industry that we should know? Email [email protected] or DM @MaiaLura on Twitter. For completely confidential conversations, ask Maia for her number on Signal.

Most people likely took at least one virtual doctor’s appointment at some point in the last three years, and it appears that not many are clamoring to get back into the doc’s office any time soon. Turns out, people really like getting care from the comfort of their own home (or bed, probably).

More than three in five (62%) people surveyed by Software Advice, a software advisory and research company, said they plan to keep using telehealth services. In August, Software Advice worked with a third party to survey 1,002 people who have used telehealth in the past two years. Of those surveyed, 86% said they viewed their telehealth experience as positive. Just 7% said they’re sick of it and will return to in-person visits.

The survey found the *ideal* telehealth user—meaning the person most likely to prefer jumping on a Zoom call with their provider over making the trek IRL—has mild, common symptoms like a headache or fever, is insured, and has easy access to a computer, tablet, or smartphone. Here are some other stats the survey found:

• Patients are more likely to choose a doctor that offers telehealth services: 91% of respondents said they’re more likely to choose a provider if they offer virtual visits.
• Though they really like telehealth services, patients are still concerned about the quality of care they’re getting. About half of patients surveyed said they had concerns over the quality of care they got via telehealth.
• Doctors also seem to like telehealth. In a separate survey of 154 healthcare providers, Software Advice found that 62% rated their experience with telehealth as positive.

Keep reading here.—MA

Do you work in healthcare or have information about the industry that we should know? Email [email protected] or DM @MaiaLura on Twitter. For completely confidential conversations, ask Maia for her number on Signal.

Retail Brew’s Erin Cabrey wants to know: If someone came up to you in the grocery store, handed you a box of cereal, and asked you to explain its nutrition fact labels to them (yes, including what the daily value percentages mean), could you do it?

With so many measurements of fats, fibers, and sugars, food labels are “impossible to understand,” requiring “an enormous amount of sophistication” to read properly, said Marion Nestle, a food-policy expert.

What’s new: The FDA late last month proposed an updated definition for use of the word “healthy” on food packaging and said it’s working on a “healthy” product seal. While the previous definition focused largely on fat content (angering brands like KIND), the new definition would require products to contain a “meaningful amount” of fruit, vegetables, or dairy, and be in line with limits for saturated fat, sodium, and added sugar.

The FDA says it’s an effort to help Americans improve their nutrition and avoid chronic diseases like diabetes. If even a small segment of more engaged consumers swapped out a few of their groceries for those with “healthy” labels every trip, experts believe the behavioral change could be significant. Keep reading here.—AE

Today’s top healthcare reads.

Stat: The US is predicted to reach a senior population of 95 million people in the next 40 years. (Forbes)

Quote: “Normal kidneys can release up to a quart of fluid every hour. If you drink more than that, you’ll retain the excess water in your body, which causes a condition known as hyponatremia and can be hazardous to your health.”—Joseph G. Verbalis, chief of the endocrinology and metabolism division at Georgetown University, on whether someone can drink too much water (the Washington Post)

Read: The process of opening about two dozen cannabis dispensaries in New York has been slower than some expected, and the bureaucracy “could jeopardize promised licenses for retailers with weed-related convictions.” (The City)