Two weeks into the ransomware attack on national hospital operator Ascension, access to many electronic patient records, communication systems, and online ordering and prescribing systems remains blocked, according to a May 21 statement—and the effects are reportedly snarling patient care.
In Detroit, where the hospitals have relied on fax machines to send orders, even critically ill patients have seen hours-long delays in their test results, the Detroit Free Press reported.
One nurse anonymously told the news outlet she wasn’t even sure the blood test results she received belonged to her patient because of the current manual recordkeeping system, adding, “We are waiting four hours for head CT (scan) results on somebody having a stroke or a brain bleed.”
Ascension, a St. Louis-based Catholic nonprofit with 140 hospitals and thousands of affiliates around the country, said in a May 15 statement that it was working with outside cybersecurity firm Mandiant for help, as well as enlisting “cybersecurity experts from Palo Alto Networks Unit 42 and from CYPFER to help supplement” their efforts to restore systems.
Keep reading here.—NB
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