Clinicians don’t always get it right, and their mistakes can be costly: Studies show misdiagnoses lead to roughly 800,000 patient deaths or permanent disabilities each year in the US and cost the healthcare system an estimated $20 billion annually.

Cleveland Clinic is using telehealth to try to combat misdiagnoses via its virtual second opinions program, which has saved an average of $8,705 per patient by avoiding unnecessary treatments, according to an analysis released in March.

“Our objective is, ‘How do we make it as easy as possible for that individual going through a complex medical condition…to make the right decisions for their healthcare?’” according to Frank McGillin, CEO of The Clinic by Cleveland Clinic, a joint venture between the health system and telehealth provider Amwell.

Keep reading here.—MA

Do you work in healthcare or have information about the industry that we should know? Email Maia at [email protected]. For confidential conversations, ask Maia for her number on Signal.

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From worker burnout to staffing shortages, all the news coming out about the healthcare sector’s workforce seems to be consistently bleak—but in reality, the healthcare employment situation isn’t as cut-and-dried as it seems.

According to a report from Bank of America, healthcare payrolls have increased in the past year, recovering from the dip in nonessential healthcare services that happened during the pandemic. We’re still not quite back on track yet—the report says current healthcare employment levels are still below the pre-pandemic trend—but there are “signs of recovery,” according to Bank of America, especially for small healthcare businesses.

As for why healthcare employment levels are lower than expected, it may be because while there’s been considerable payroll growth, payroll spending is relatively low, suggesting that wage growth in the healthcare industry is slow, according to Bank of America.

Keep reading here.—QS

Do you work in healthcare or have information about the industry that we should know? Email Quinn at [email protected]. For confidential conversations, ask Quinn for their number on Signal.

There’s something about nature and fresh air that makes people feel happier and more relaxed…until a spider crawls up their leg. Then it’s game over and back to the great indoors.

Regardless of the occasional rogue arachnid, people generally like having a connection to nature, and some experts believe that experience should be brought into the office.

As human resource leaders think about the employee experience and well-being, Natalie Engels, global practice area community co-leader and design director at Gensler, and Michael Merola, VP of places at Intuit, believe they should consider nature and how incorporating it into offices can make work a place employees are drawn to.

“At the end of the day, they’re really about humans,” Engels said. “And how their people are growing. How they’re thriving at work. It is a correlation between the ask and what their mission is.”

Keep reading at HR Brew.—KP

(Hiii)TRUST. What’s the current compliance gold standard for healthcare tech? A HITRUST certification. It helps healthcare companies prove their commitment to securing data. However, even with several accepted compliance levels, getting HITRUST-certified isn’t easy. That’s why Thoropass’s new guide is a crash course in becoming compliant—fast. Get your copy.