While most businesses have since recovered, the CrowdStrike outage last week affected millions across all sorts of industries, from healthcare to travel. Major companies like Delta have struggled to make a smooth landing, and healthcare organizations across the country were also hit hard, as some hospitals were forced to delay care and pause electronic medical records system use.

However, amid the chaos, what has largely gone untold are stories of the companies that emerged unscathed. And within those unaffected companies lies a lesson for others, according to Andrew Molosky, president and CEO of Tampa-based Chapters Health System.

Chapters, a nonprofit system with 74 locations and over 3,500 staff members, experienced some blue screens of death, and some facilities had to revert to paper records. But by the end of the day on July 19, the system was “back to business as usual,” Molosky told Healthcare Brew. Overall, he said, the impact on the system was minimal.

Keep reading here.—CM

What does the future of healthcare look like? Well, we don’t have the full picture, but we do know where you can go to get a good look at how the industry is innovating.

Don’t miss HLTH, the must-attend event for health and innovation leaders, focused on the theme “boldly stepping into health’s future.” This year, they'll be taking over the Venetian Expo Center in Las Vegas from October 20–23.

Get your in-person ticket to access HLTH’s content, which will include new tracks, such as:

• AI Pavilion: Experience live interactive demonstrations around use cases for AI in healthcare.
• Nurses @ HLTH: Elevate the voices of nurses and nurse leaders.
• Food as Medicine: See how nutrition and healthcare go hand in hand.

Tap in to the latest trends in healthcare. Get your ticket today.

Insurance provider Humana has staked an even bigger claim in the healthcare industry this week.

On Wednesday, CenterWell, the healthcare services side of Humana, announced its plans to lease primary care centers geared toward older adults at 23 former Walmart Health retail stores in Florida, Georgia, Missouri, and Texas.

The clinical sites were previously used by Walmart Health, which shuttered in April and closed down all 51 of its healthcare clinics and virtual care services.

“We are eager to expand on our mission to help patients lead happier, healthier lives,” said Sanjay Shetty, president of CenterWell, in a press release.

CenterWell Senior Primary Care and its sister brand Conviva Care Centers make up Humana’s Primary Care Organization, which serves about 318,000 older adults in about 300 facilities across 15 states, according to the company.

Keep reading here.—CM

Bank on it. One thing about innovation? It’s unpredictable. That’s why at HSBC, innovation is built into their banking model. HSBC Innovation Banking works to foster a seamless, efficient onboarding process for all clients to ensure they’re able to work on their goals, mission, and financial breakthroughs so much faster. Learn more.

On Fridays, we schedule our rounds with Healthcare Brew readers. Want to be featured in an upcoming edition? Click here to introduce yourself.

This week’s Making Rounds spotlights Jocelyn Bush, an interventional pain specialist at the Center for Pain Management, where she treats chronic pain patients with a range of approaches from epidurals to peripheral nerve stimulators.

Bush spoke to Healthcare Brew about misconceptions in pain management, and why she finds it fulfilling to work in the field.

This interview has been lightly edited for length and clarity.

What is the Center for Pain Management, and what do you do there?

It’s a physician practice; there are eight of us, and we’re all anesthesiologists who have done pain fellowships. I’ve been at the Center for Pain Management for 15 years this summer, and I’m a treating physician here.

We treat all manners of pain: We treat the most common, which would be discogenic pain, meaning from a disc herniation…and pain from metabolic problems, such as diabetes. Or some sort of neuropathic pain, where [patients] have a damaged nervous system, and people who’ve had pain from post-surgical issues or just from daily wear and tear of our bodies.

Keep reading here.—MA