Ken Bertini, pet medication compounding specialist at Sear’s Pharmacy in Oak Park just outside Chicago, has worked in retail pharmacy since 1965. He spent most of his career at Segreti Pharmacy, also in Oak Park, but moved to Sears after Segreti closed this January due to rising rents. When he was starting out, Bertini wrote labels on a typewriter. Now, he not only uses a computer for that work but also took up new skills to stay strong in the evolving industry, including compounding, or making tailored medications for patients and pets. “There’s not too many pharmacists around as long as I’ve been around,” Bertini said. “I remember way back when—when things were profitable, things were fun in the pharmacy—but now it’s very stressful. You don’t turn out numbers, you’re not going to survive.” The pharmacy industry has grown significantly in recent years, up from about $317.2 billion in 2000 to nearly $1.7 trillion in 2024. But a study last year showed 1 in 3 retail pharmacies closed between 2010 and 2021, suggesting there’s increasing pressure to compete with the big names like CVS, Walmart, and Walgreens. Healthcare Brew spoke with Bertini and Jim Schniepp, clinical pharmacy specialist at Rush University Medical Center in Chicago and pharmacist for 40 years, about how the industry has changed. Here’s how the industry has changed in the last 25 years here.—CM |