In August 2019, Jessica McGlory got a call that her father had had a double heart attack and was admitted to a hospital in Chicago.
As his health declined, McGlory became his caregiver and healthcare proxy. But she said she never got the opportunity to discuss her father’s end-of-life care or his wishes.
“I thought it was going to be an opportunity to really focus on my loved one, but instead, [I] had to focus on everything else and really didn’t get the support [I] expected from the hospice,” she told Healthcare Brew. Hospice is palliative care that typically includes counseling, physical care, medicine, and equipment for patients with terminal illnesses.
There are about 1.5 million patients in hospice care, according to the CDC’s most recent data from 2020, and 5,200 agencies—70.4% of which are for-profit enterprises. Having private equity and for-profit ownership in the industry has raised concerns about exploitation and care quality.
Two years later, despite having no previous experience in healthcare, McGlory decided to take action. In 2022, she launched Guaranteed, a New York-based hybrid end-of-life care startup that works to support people with terminal illness as well as their loved ones and caregivers.
Keep reading here.—CM
|